Privacy & Cookies Policy

Last updated: [Date]

1. Who we are

The data controller is [Legal entity name], [Registered address]. Contact: info@aurabac.com.

2. What data we collect

Enquiry / order data you provide via our contact form or by email — name, company, work email, delivery country, buyer type, and the content of your message.
Transaction data if you place an order — billing/shipping details and order history.
Technical data — limited server logs generated by our hosting provider for security and reliability.

3. Why we use it & lawful basis

To respond to enquiries and provide quotes — performance of a contract / steps prior to a contract (GDPR Art. 6(1)(b)).
To process and fulfil orders and keep business records — contract and legal obligation (Art. 6(1)(b), (c)).
To secure and maintain the website — legitimate interests (Art. 6(1)(f)).

4. Service providers (processors)

We share data only with providers that help us operate, under appropriate agreements:

Hosting: Vercel Inc. — website hosting and delivery.
Email: Zoho Corporation (EU data centre) — business email.
Contact-form delivery: FormSubmit (formsubmit.co) — forwards website enquiry submissions to our mailbox.
Fonts: Google Fonts — web fonts loaded from Google servers, which may receive your IP address when the page loads.

We do not sell personal data.

5. International transfers

Where a provider processes data outside the European Economic Area, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

6. Retention

Enquiry data is kept for up to [12–24 months]. Order and accounting records are kept for the period required by applicable tax and commercial law. We then delete or anonymise the data.

7. Your rights

Subject to the GDPR, you may request access to, rectification or erasure of your data, restriction or objection to processing, and data portability. You may also lodge a complaint with your local supervisory authority. To exercise your rights, contact info@aurabac.com.

8. Cookies & local storage

This website does not use advertising or analytics cookies. We use a small amount of browser local storage only to remember that you have dismissed the on-site “laboratory use” notice. Web fonts are loaded from Google as described above. If we add analytics in future, we will update this policy and request consent where required.

9. Changes

We may update this policy; the current version is always published here.

10. Contact

info@aurabac.com